Shipping & Delivery Policy
Safe, compassionate, and reliable delivery of your new family member
Family-Owned & Operated
We are a small, family-owned business dedicated to raising healthy, happy puppies. Every puppy is raised in our home with love and care. When we partner with other USDA-licensed and ethical breeders, we ensure they meet our high standards for health, temperament, and living conditions.
Trusted Breeder Partners
We work exclusively with licensed, inspected, and ethical breeders who share our philosophy. All partner breeders are legally compliant, health-test their breeding dogs, and provide clean, spacious environments.
Shipping Options
We offer nationwide delivery through trusted, pet-safe transport services. Options include:
- Ground transport (regional)
- Flight nanny (door-to-door)
- Local pickup (by appointment)
Shipping Costs & Fees
Shipping fees vary based on distance, puppy size, and delivery method. Typical ranges:
- Ground transport (up to 500 miles): $250 – $400
- Flight nanny (anywhere in US): $450 – $650
- Local pickup: No fee (you come to us or partner location)
A non-refundable deposit of $300 secures your puppy. The remaining balance plus shipping costs are due before departure.
Health & Safety During Transit
We partner only with USDA-certified transport companies and experienced flight nannies. Each puppy travels with:
- Hydration and feeding schedule
- Climate-controlled cabin/crate
- Health certificate from a licensed vet
- Comfortable bedding and familiar scent
Required Documents
Every puppy arrives with a complete puppy packet including:
- Veterinary health certificate
- Vaccination and deworming records
- Microchip registration information
- AKC or other registry papers (if applicable)
- 2-year genetic health guarantee
- Care guide and feeding schedule
Local Pickup
If you live near us or one of our trusted breeder partners, you are welcome to pick up your puppy in person. We’re located in the Midwest, with partner locations in Texas, Florida, and the East Coast. Contact us for exact addresses and to schedule a visit.
Frequently Asked Questions
Q: Can I meet the puppy before shipping?
Yes! We offer video calls, photos, and updates. For local pickup, you can meet in person.
Q: What if my puppy gets sick during transport?
Our transport partners have emergency protocols, and all puppies are insured for the journey. We also provide a 72-hour health guarantee upon arrival.
Q: Do you ship internationally?
Currently we ship only within the continental United States due to regulations and puppy well-being.
Q: Can I cancel my reservation?
Deposits are non-refundable but transferable to another available puppy within 60 days.
Need more details?
Contact us directly for a custom shipping quote or any special requests. We’re happy to walk you through every step.
Email: contact@frenchieteacuppups.com
Phone: (555) 789-PUPPY